How to...

Q. What does the card look like?

A: The card looks just like the image above.

Q: How do the cards operate?

A: The Trafford Centre Gift Cards can be purchased for any amount between £5 and £250 from the Customer Services Desk on lower Peel Avenue with cash or all major credit/debit cards. The required amount will be incorporated onto the Gift Card and the amount will be printed onto the presentation sleeve of the Card. The recipient can then spend the amount on the card at any Trafford Centre store / restaurant or leisure unit who accept the card.

Q: How does the recipient know the value on the card?

A: The value will be stated on the presentation sleeve of the card. For customers with a Visa Electron card, please check the available balance and review recent transactions by visiting www.mygiftcard.co.uk or by calling 0800 092 2393 (24 hrs a day). Customers with a Visa Debit card can check the available balance and recent transactions by visiting www.mycardaccount.info or calling (low rate) 0808 238 9010 (24 hrs a day).

Customers may also check their balance at the Customer Services Desk during the Centre’s opening hours. You can also check your balance at a number of information pods which are located around the Centre.

Q: Can children use The Trafford Centre Gift Card?

A: Yes, there are no restrictions.

Q: How do I pay for The Trafford Centre Gift Card?

A. The following methods of payment are accepted.

Switch
Mastercard
Delta
Visa
Solo
Visa Electron
American Express

MBNA Europe Bank Limited is authorised in the UK by the Financial Services Authority and subscribes to The Banking Code.

Registered office: MBNA Europe Bank Limited, Stansfield House, Chester Business Park, Chester CH4 9QQ. Registered in England Number 2783251.

Q: For how long is the card valid?

A: The Gift Card is valid for two years from the date of purchase.

Q: Can I still use Gift Cheques?

A. Please note that the old Trafford Centre Gift Cheques are no longer accepted within shops, restaurants and leisure venues at The Trafford Centre.

Q: Does the Card include packaging?

A: There is a £2 administration charge per customer, which includes one free package. Further packaging is charged at £1 per item.

Q: Do any terms and conditions apply?

A: Yes, there are terms and conditions associated with the sale of Gift Cards. You can read these in full here>>

For more information contact Customer Services on 0161 749 1718/17.