Safe and secure at The Trafford Centre - customers with a member of staff.

Our Core Values

Since we opened more than a decade ago, the way we operate at The Trafford Centre has been governed by our Core Values.

These values shape the culture and define the character of our company. They are a guide to how we behave in the world, and how we make decisions. 


 

Our Core Values can be simply expressed, so that everyone at the Centre knows where we stand on a range of important issues. They are not a description of what we do - but rather a guide to how we should be doing things.

We know that social, enviornmental and ethical concerns drive our customers in their choice of services. Our customers and staff demand that we address our impact on the world around us, and this web section shows how we have done this, all in one place for the first time.

We've identified five key areas which we believe are vital to our success - and vital to the satisfaction of our customers and the communities we serve.

We've been working to make a difference in these areas, and we are committed to doing so in the future.

 

As a leading shopping centre, we focus on providing:

 

1. World Class Customer Service...
 

...that's why we're so committed to...

 2. Excellent safety and security
 

And because we believe in long-term success, we want to show our

 3. Care for the Environment
 

...and take our corporate responsibility seriously by

 4. Playing our part in the community

 

All this is only possible because of the people we employ - and that's why we make The Trafford Centre

 5. A great place to work!